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Our partners

World-class platforms, local expertise

We license, implement, localize and support Five9, Freshworks and LivePerson for organizations across the Middle East.

Products

Products from our technology partners

Cloud Contact Center (CCaaS)

Five9 Intelligent CX Platform

Omnichannel voice, chat, email, SMS and social in one agent desktop.

Five9 IVA & AI Agents

Arabic & English virtual agents for 24/7 self-service.

Five9 Agent Assist

Real-time transcription, guidance and auto-summaries.

Five9 Workforce Engagement

WFM, quality management and performance analytics.

Five9 Outbound

Predictive, progressive and preview dialers.

Customer & Employee Service

Freshdesk

Omnichannel helpdesk and ticketing.

Freshservice

ITSM and enterprise service management.

Freshsales

AI-powered sales CRM.

Freshchat

WhatsApp, web and app messaging.

Freddy AI

Generative AI copilot across every product.

Conversational AI & Messaging

Conversational Cloud

Orchestrate AI and human agents across every digital channel.

Syntrix AI Simulation

Simulate thousands of real conversations to validate AI agents and train staff.

Digital Messaging

WhatsApp, Apple Messages, SMS, web and in-app messaging in one place.

Voice AI

Bring voice and messaging together with AI and analytics.

Conversational Commerce & Insights

Sell inside conversations and turn every chat into actionable insight.

Ready to transform your contact center?

Consulting, technology and managed services — delivered by our GCC team.

Book a consultation